Philippines Limousine Service Cheap Taxi Cab Transfers Booking

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    • Philippines

Philippines Limousine Service Cheap Taxi Cab Transfers Booking

Comfort Taxi / CityCab Review
by Jasmine Teo, The Straits Times

Comfort Taxi / CityCab (ComfortDelgro Taxi)
15,000 cabs and 110 operators
Tel: 6552-1111

Call service: No problems getting through the hotline and being assigned a cab, especially for regular customers.

My calls were picked up almost immediately.

The system first directs all calls to an automated phone operator which gives you a choice from your last two pick-up locations, and this saves you one step in the process.

When I did speak with the customer service assistants on the line, it was a quick and painless experience.

All were polite and addressed me by name. Either way, cabs were assigned swiftly in under three minutes every time.

Punctuality: Two minutes was all it took for most of the cabs to appear at my pick-up location.

The longest wait was five minutes, but still well within the stipulated waiting time of five to seven minutes.

Verdict: While one middle-aged cabbie was more than happy to engage in chit-chat about ERP and quirky customers, the rest were silent on the journey, except to ask for my preferred route – something that all the cabbies made an effort to do.

Published date: December 21, 2018 Publisher / Owner : Publish Place Free Classfieds Ads

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